Post

COVID UPDATE - Stage 4 Restrictions - PLEASE READ PRIOR TO PURCHASE

· AUSTRALIA CUSTOMERS

· Our online store will be operating as usual during the latest restrictions.

· Australia Post pick up times at my local post box have been reduced to Mon - Friday midday. No more Sunday pick up.

· Post drop offs will be Monday to Friday by 11.30am.

· Most orders are processed within 24 hours.

· Orders placed after 11.30am will most likely be posted the next day (Friday afternoon orders will be posted on Monday).

·  Post services are slower than usual. Interstate orders are typically taking 2-3 weeks. Please consider EXPRESS post for your order.

· PLEASE CONSIDER DELAYS PRIOR TO MAKING YOUR PURCHASE. There are no refunds if your parcel does not arrive within your expected time frame.

· INTERNATIONAL CUSTOMERS

Please do not place an order unless you are happy to wait longer for your items. Post is typically taking 6-8 weeks to arrive at UK, US and European destinations. There may also be delays at customs and your local post network on top of this time.

Standard post has been suspended in some countries, in this case you will be notified and fully refunded for your purchase. Sorry :(

· Upgrades to include tracking and to Express are highly recommended and available at checkout.

· PLEASE CONSIDER DELAYS PRIOR TO MAKING YOUR PURCHASE. 
There are no refunds if your parcel does not arrive within your expected time frame.

Thank you so much for your patience during this difficult time ❤︎

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Your order will be carefully packaged and dispatched from Melbourne. Gift wrapping is available upon request.

SHIPPING WITHIN AUSTRALIA

Small items (eg up to 4 pairs of studs)

Small parcel. No tracking. $3.50
Multiple small items

Aus Post satchel. Includes tracking.

$8.95
Large items (eg dangles) Aus Post satchel. Includes tracking. $8.95

 · Shipping upgrades to include TRACKING (recommended) or EXPRESS are available at checkout.

· Items sent in a small parcel do not include tracking! It is highly recommended that you opt for this upgrade.

· Allow 3 business days for processing. Most orders are processed within 48 hours.
· Please ensure your address details are correct on your order.
· Refunds or replacements will NOT be issued if your address is incorrect.

Average delivery times :
· STANDARD DELIVERY: 3-6 business days .
· EXPRESS DELIVERY: Next day delivery within the Express Post network.
· Processing times apply to ALL orders including Express.

SHIPPING INTERNATIONAL
Shipping costs will be calculated at checkout. All items are shipped via Standard Australia Post - there is NO tracking on this service. Shipping upgrades to include tracking are available at checkout.

Please allow approximately 10-20 business days for delivery. Most orders take about 2-3 weeks. Depending on your area 4-6 weeks. Delivery times can vary depending on your location. Interstate or rural areas may take longer. Packages may also be delayed through customs depending on your country. Shipping to Canada and Germany can typically takes 6 weeks. Customs fees if any are the responsibility of the buyer.

THE FINE PRINT
Once your parcel has been posted please understand that I have no control over delivery times. Adverse weather conditions, postal strikes, earthquakes, public holidays, Christmas, incorrect address etc... are some of the things which may delay your order, all of which are out of my control. I understand it is frustrating if your parcel takes longer than expected and I thank you in advance for your patience if this occurs to you :)

If your item does not arrive within your expected time frame there is no refund, I do not have control over the postal system.

Lost in the post? This actually rarely happens! Allow 8 weeks before an item is declared lost. If your parcel is lost in the post your item will be replaced NOT refunded. This includes items that have been purchased as gifts.

Thank you ♡