DOMESTIC POST - Australia
$10 Flatrate Express Post Australia Wide. Includes tracking.
Free Express Post when you spend $80!
Your order will be carefully packaged and dispatched from Melbourne. If you wish to include a gift card please leave a note at checkout, greetings cards and postcards are also available to purchase in the 'Add a Card' section.
· Allow 3 business days for processing. Most orders are processed within 48 hours.
· If you pay by E-cheque your order will be posted when payment has cleared - approx 1 week.
· Please ensure your address details are correct on your order.
· Refunds or replacements will NOT be issued if your address is incorrect.
· Delivery times are subject to your location and Covid restrictions.
· Due to recent changes in US post regulations we can no longer offer 'letter post' as an option to post small items. ALL post to the US must now include a customs declaration and sent as a small parcel. You will be supplied with a tracking number as soon as your order has been processed. Post times are approx 10-18 days with this service (subject to covid restrictions).
OTHER INTERNATIONAL POST
· Please consider potential delays due to Covid restrictions. Post is typically taking 8+ weeks to arrive at UK and European destinations. Items are taking 8+ weeks due to international departure delays. Some items are getting to their destination much quicker, however, do not presume this will be the case with your order, allow for longer shipping time.
· Please consider delays prior to making your purchase. There may also be additional delays at customs or your local network. There are no refunds if your parcel does not arrive within your expected time frame.
· Post has been suspended in some countries, in this case you will be notified and fully refunded.
· Any customs fees are the responsibility of the buyer.
· Upgrades to include tracking are highly recommended, this will not only give you peace of mind but will also speed up delivery of your order: 10-18 days (subject to covid restrictions).
· There are no refunds if your order does not arrive within your expected delivery time.
INTERNATIONAL POST COST
· International shipping costs are dependant on your country and are calculated at checkout.
· Shipping upgrades to include express are available.
THE FINE PRINT
Once your parcel has been posted please understand that I have no control over delivery times. Global pandemic, adverse weather conditions, postal strikes, earthquakes, public holidays, incorrect address etc... are some of the things which may delay your order, all of which are out of my control. I understand it is frustrating if your parcel takes longer than expected and I thank you in advance for your patience if this occurs to you :)
If your item does not arrive within your expected time frame there is no refund, I do not have control over the postal system.
Lost in the post? This rarely happens! Allow 10 weeks before an item is declared lost. If your parcel is lost in the post your item will be replaced NOT refunded. This includes items that have been purchased as gifts.
Thank you ♡