Your order will be carefully packaged and dispatched from Melbourne. Gift wrapping is available upon request.
SHIPPING WITHIN AUSTRALIA
Small items (eg studs & cards)
|Multiple small items||includes tracking||$8.50|
|Large items (eg dangles)||includes tracking||$8.50|
· Shipping upgrades to include TRACKING (recommended) or EXPRESS are available at checkout.
· Allow 3 business days for processing. Most orders are processed within 48 hours.
· Please ensure your address details are correct on your Shopify order.
· Refunds or replacements will NOT be issued if your address is incorrect.
Average delivery times :
· STANDARD DELIVERY: 3-6 business days .
· EXPRESS DELIVERY: Next day delivery within the Express Post network.
· Processing times apply to ALL orders including Express.
Shipping costs will be calculated at checkout. All items are shipped via Standard Australia Post - there is NO tracking on this service. Shipping upgrades to include tracking are available at checkout.
Please allow approximately 10-20 business days for delivery. Most orders take about 2-3 weeks. Depending on your area 4-6 weeks. Delivery times can vary depending on your location. Interstate or rural areas may take longer. Packages may also be delayed through customs depending on your country. Shipping to Canada and Germany can typically takes 6 weeks. Customs fees if any are the responsibility of the buyer.
THE FINE PRINT
Once your parcel has been posted please understand that I have no control over delivery times. Adverse weather conditions, postal strikes, earthquakes, public holidays, Christmas, incorrect address etc... are some of the things which may delay your order, all of which are out of my control. I understand it is frustrating if your parcel takes longer than expected and I thank you in advance for your patience if this occurs to you :)
If your item does not arrive within your expected time frame there is no refund, I do not have control over the postal system.
Lost in the post? This actually rarely happens! Allow 6 weeks (exc weekends) before an item is declared lost, 8 weeks (exc weekends) for Canada and Germany. If your parcel is lost in the post your item will be replaced NOT refunded. This includes items that have been purchased as gifts.
Thank you ♡